Shipping policy
SHIPPING POLICY
At Lashvana, we are committed to delivering your beauty essentials with care, speed, and reliability.
### 1. Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is prepared, it will be shipped promptly with care.
### 2. Shipping Rates & Free Shipping
We are pleased to offer:
- Free standard shipping on all orders over $50 (CAD)
- Shipping rates for orders under $50 are calculated at checkout based on your location
### 3. Estimated Delivery Times
Delivery times may vary depending on your location:
- Canada: 3–10 business days
- United States: 5–12 business days
- International: 7–20 business days
Please note that these are estimated timeframes and not guaranteed.
### 4. Order Tracking
Once your order has shipped, you will receive a confirmation email with your tracking number so you can follow your Lashvana package every step of the way.
### 5. Shipping Delays
While we strive for timely delivery, Lashvana is not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other unforeseen circumstances.
### 6. Address Accuracy
Please ensure that your shipping details are correct at checkout. Lashvana is not responsible for orders delivered to incorrect addresses provided by customers.
### 7. Lost or Stolen Packages
Once a package is marked as delivered, Lashvana is not responsible for lost or stolen items. If this occurs, we recommend contacting the shipping carrier directly.
### 8. International Orders & Customs
International shipments may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer.
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Contact Us
For any shipping inquiries, feel free to reach out to us:
Email: multigo976@gmail.com
Phone: 778-863-8244
We’re always here to help ensure your Lashvana experience is seamless and beautiful.